Returns Policy

All sales are final. You may not request a refund or cancel your order once your order has been processed for shipment. No refunds are given if you change your mind and decide not to take the product or if it is your physician’s opinion that you should no longer take the product. If you have mistakenly provided an incorrect address and your order was shipped to that address, you will not receive a refund. We do not honor refunds if the customer refuses delivery.

Shipping Policy

What if I'm not at home to accept my order?
UPS and U.S. Postal Service delivery drivers do not require a signature at the time of delivery and may leave the package at your destination if they deem the area safe. It is up to the discretion of the driver to determine if a signature is required at the time of delivery.

Can I ship to a military APO/FPO address?
Yes. We send orders designated for military use to P.O. boxes via United States Postal Service. Please note that for military location delivery, in addition to regular delivery time, you will have to wait for the military to forward the package to you.

When indicating your military shipping address, please enter the following information:

“APO,” “FPO,” “MPO,” “PAL,” “SAM,” or “MOM” will be your “City”
“AA,” “AE,” or “AP” will be your “State”
ZIP Code will begin with either 0, 9, or 3


Do you ship to international addresses?
We do ship orders to international addresses, including to APO/FPO addresses. Customs of some countries may put an unexpected delay on the delivery of your order that we will have no control over; please allow extra time for your package to pass through Customs. Certain countries do not allow shipments of this type of product to be imported. Those countries names may not show up on our order form. At this time, Australia, Germany and Italy do not allow us to ship our products; the orders could be confiscated by Customs and no refund will be allowed.

At Health Labs we have no way of knowing what is legal in each country. Often, even some products that are safe, and accepted in the USA, and even a child can buy, are not allowed in some countries (like Advil or One-a-Day Vitamins). If you order products from us that are not accepted by Customs in your country and Customs either seizes the products or destroys them, or returns the products to us destroyed, the loss is the customers and not Health Labs. If Customs telephones you and tells you that you have an order, you may decide to tell them it is not your order rather than accept the product and the problems that may go with acceptance. There is no refund for seized or refused orders.

Returns from Customs: If the product is undamaged, we can re-ship to you again, if you pay the re-shipping cost. However, if the product is damaged or opened we cannot reship, and it is a loss.

Terms of Sale

By submitting an order, I affirm as if under oath and state truthfully that:
I am an adult aged 18 years or older and I am purchasing this product out of my own free will, at my own expense and my own liability and assume all responsibility for the use of this product. I am requesting this product solely for my own personal needs, and will not distribute it to others.

I am aware that I am not ordering a prescription item.
I fully understand that the company cannot guarantee the results I seek.
I acknowledge that no guarantees have been made to me as to the results as there is no known product that gives 100% satisfaction to everyone, nor are there any guarantees against unfavorable results, risks or complications.

I understand that I am buying this product with the full knowledge that I may not benefit from its use.

I have full knowledge that no one can predict as to whether I would or would not have any adverse effects since every individual has a unique biological/chemical make-up. I understand that all possible risks and/or complications do not need to be explained to me, nor do I consider this practical or even possible because risks and complications may occur that have never been recorded before. I hereby release Health Labs and all of its employees and contractors from any and all liability whatsoever associated or connected with the use of any of their products and any adverse effect that I may suffer from consequently, if any, on account of the use of their products. I am solely responsible for any adverse effects I may suffer from taking or continuing to take any of these products.

I agree to promptly contact my local physician for any necessary care and medical intervention in case I have any difficulties or possible complications as a result of use of any of the products listed above. I further agree that it is my responsibility to have routine physical examinations to ensure that I have no diseases and to ensure that no adverse effects develop on account of my using any of these products. I further agree to immediately notify my doctor, whose present care I am under, that I have chosen to take any or all of the products provided by Health Labs.

I authorize you to charge my credit card towards the price of the product(s) and any shipping fees as well as any other fees that you may charge to fulfill my order. I am aware that my Credit Card statement will reflect the charge by your company HealthLabs.com

I understand that all sales are final.

I further understand that I cannot cancel my order or request a refund once the package is shipped.

I am fully aware that NO refund is given if I change my mind and decide not to take the product or upon my physician's opinion that I should no longer take the product.

I realize that if I have mistakenly provided an incorrect address, and the order was shipped to that address, I will receive no refund at all.

I hereby declare that I have read this document fully, understand it well and totally agree with the terms & conditions set forth herein. I wish to purchase this product and proceed to the checkout page.


 

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